We Integrate With Many Shopping Carts
What is a merchant account?
What types of businesses do you work with?
What makes my business “high risk”?
A business is considered “high risk” if it has a higher chance of chargebacks, fraud, or regulatory concerns. This often includes industries like adult services, CBD, travel, dropshipping, or subscription-based models. Factors like poor credit, high average ticket size, or operating in certain countries can also contribute to high-risk classification.
How fast can I get approved?
At The Payment Server, most businesses receive approval within 24 to 48 hours after submitting a complete application. Approval time can vary based on your industry, documentation, and processing history. We work quickly to get you up and running as fast as possible.
What is a cash discount program?
A cash discount program allows businesses to offer a lower price to customers who pay with cash instead of credit or debit cards. It helps offset processing fees by passing them to card users, while rewarding cash payers with a discount. This program is fully compliant when implemented correctly and can significantly reduce your payment costs.
Is cash discounting legal?
Yes, cash discounting is legal in all 50 U.S. states when done properly. The key is transparency—clearly displaying the card and cash prices to customers. When implemented correctly, it complies with card network rules and helps businesses reduce processing fees.
Will I lose customers with a cash discount program?
Most businesses do not lose customers with a properly implemented cash discount program. When pricing is clearly explained, many customers understand and often choose to pay with cash to save. In fact, many business owners see increased savings with little to no impact on customer loyalty.
Are your payment solutions PCI compliant?
Yes, all of The Payment Server’s payment solutions are fully PCI compliant to ensure the highest level of security. We follow strict industry standards to protect sensitive cardholder data. Compliance is built into our systems, so you can process payments with confidence and peace of mind.
Can you help me with LegitScript compliance?
Yes, The Payment Server can guide you through the LegitScript compliance process, especially if you’re in a high-risk or regulated industry like supplements, CBD, or healthcare. We help ensure your business meets all necessary requirements for approval. Our team works closely with you to streamline documentation, improve transparency, and avoid delays.
How do you protect against chargebacks?
At The Payment Server, we protect your business from chargebacks with advanced fraud detection, real-time transaction monitoring, and clear billing descriptors. We also offer chargeback alerts and dispute management tools to help you respond quickly. Our goal is to minimize risk and keep your revenue secure.
Can I integrate with my website or shopping cart?
Yes, The Payment Server offers seamless integrations with most major websites, shopping carts, and eCommerce platforms. Our solutions support popular systems like Shopify, WooCommerce, Magento, and custom-built sites. We make it easy to start accepting payments quickly and securely.
Do you support recurring billing?
Yes, The Payment Server fully supports recurring billing for subscriptions, memberships, and installment payments. Our system automates charges on a schedule you set, reducing manual work and missed payments. It’s perfect for SaaS, subscription boxes, services, and more.
What kind of support do you provide?
The Payment Server offers dedicated, U.S.-based support to help you every step of the way—from onboarding to daily operations. Our team is available via phone, email, and chat to resolve issues quickly and efficiently. We also provide ongoing guidance to ensure your payment system runs smoothly as your business grows.
What documents are required to apply?
To apply with The Payment Server, you’ll typically need a government-issued ID, a voided business check or bank letter, and basic business documents like your EIN and business license. High-risk industries may require additional information, such as processing history or product details. Our team will guide you through the exact requirements to ensure a smooth approval process.
Is there a setup fee?
Yes, The Payment Server may charge a one‑time setup fee, depending on your account type and customization needs. We aim to make onboarding as transparent as possible—fee amounts vary based on your industry, transaction volume, and required integrations. Our team will clearly outline any costs upfront to ensure expectations are met.
How do I apply?
To apply with The Payment Server, simply fill out our online application or schedule a demo call to get started. You’ll be guided through submitting required documents (e.g. ID, banking info, business details). Once submitted, we’ll review your application promptly and keep you informed at every step.
