FAQ

A merchant account is a business and financial arrangement with a credit card processor that allows a merchant to accept payment cards — in this case, on the Internet. An Internet merchant account enables you to run web-initiated transactions online in real time.

A payment gateway is a remotely-hosted software application that transmits transaction data from either the payment page of your website or from a virtual terminal, which is the link merchants use to process transactions securely and efficiently from their own computer. Complete online payment processing center and electronic payment gateway offers a complete payment processing center online, anytime. Real-time processing of major credit cards and signature debit cards from any device with an Internet connection gives you the flexibility and reliability needed to help grow your business and remain competitive in your marketplace.

In addition to supporting most virtual shopping carts and providing access to a virtual terminal, we also provides mobile payment capabilities and direct card swipe via USB, qualifying you for lower, card-present processing fees. Other important features include the ability to generate receipts, issue refunds directly to a customer’s card, capture previously authorized transactions and confirm transaction status; batch processing; a multi-merchant/multi-user platform; customizable reporting; automatic and manual recurring payments; and email management.

A POS, or point-of-sale, is a combination of hardware and software system that allows business owners to manage the day-to-day operations of their business, complete transactions, and take in data for analytics and reporting purposes.

Interchange fees are the amount of money that banks and card brands (Visa, MasterCard, American Express, Discover) charge for their services. Credit card processors do not have control over these fees, and the fees are the same no matter where your merchant services account exists.

Our approval time is between 1-2 days. Then if you require equipment that will be shipping out to you 2-3 days after approval.

A virtual terminal is an excellent backup solution for a standalone terminal or integrated solution. With a virtual terminal, business owners with a merchant services account will be able to process their customers’ credit card payments online from any computer or mobile device that has an Internet connection.